Senior Support Technician
Our client has a full-time permanent position available for a Senior Support Technician in Saskatoon, SK
Responsible for help desk and ensure escalations and service issues are resolved in a timely manner.
This person must also have excellent written skills and be able to communicate technical issues clearly and concisely.
Minimum 4-year experience in IT with at least 2-years on a Managed Services Helpdesk.
Must have the following certifications:
A+, Server+, Network+, Microsoft MS-100 (O365)
Other certifications that would be good to have are:
ITIL, Azure AZ-900, MCSA.
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Please email your resume firstname.lastname@example.org